Insurance as a force for good

DUAL’s Sustainability &

Corporate Social Responsibility (CSR)

At DUAL, we're passionate about giving back and encouraging a culture of volunteering, supporting our communities and living sustainably.
Sustainability Goal
Our long-term sustainability goal is to lead the insurance industry towards a cleaner, fairer, healthier and safer world.
DUAL Australia staff supporting Oz Harvest
RFW_2022 All_Riders
DUAL Australia staff planting trees

2023 Social Impact Snapshot

Watch our short 2-minute video below which tells the story of some of DUAL's social impact efforts throughout the year:

2023 Social Impact Snapshot

2023 Signature Charity Events

2023 Signature Charity Events Wrap Up
Perth Trivia Night
Sydney Comedy Night
Brisbane Barefoot Bowls
Melbourne Drag Bingo


Raised for over 286 charities and we are not slowing down!

736 Hours

We participated - ran, planked, squatted,hiked, and the list goes on, for over 736 hours.

1,445 Hours

Our staff volunteered over 1,445 hours for various charities and initiatives!

ANZ Charity Hike

In April 2023 a group of 12 employees from DUAL ANZ hiked the 3 peaks in Victoria over 3 days, challenging themselves physically to raise awareness and funds for Black Dog Institute!

International Men's Day

To celebrate International Men’s Day, we asked some of our DUAL mates to tell us about an important friendship they have in their life and how they check in on a mate when they are worried about their mental health. Check our their responses:

Key Charity Partnership

Black Dog Institute


Black Dog Institute’s Vision 1 in 5 Australians will experience symptoms of mental illness in a year. That’s approximately 5 million of us. Brothers. Mothers. Husbands. Children. And Friends. They want to change these statistics. Black Dog Institute is about creating better mental health for all Australians. Better treatments, better diagnosis, better knowledge, better programs, better workplaces, better classrooms and better communities.

Through Science, Compassion and Action, they know the power of better. They’re about better mental health outcomes through our clinical services, digital tools and apps, educational programs and training backed by our world-leading research, scientific evidence and proof. Better mental health for all.

Find out more about Black Dog Institute +

Check out our DUAL CEO Mental Heath Chat videos +

City2Surf Black DOg
Damien Coates - Black Dog Institute Ambassador

Damien Coates has been a public advocate for mental health for many years.

In recent years, Damien has become a partner of Black Dog Institute as a Mental Health Ambassador sharing his lived experience with Depression.

In 2023, Damien presented 19 Mental Health Presentations, reaching 3,800 people and raising $88,000. 

Find out more about DUAL & Damien's Black Dog Institute Partnership +

Lumanaries Program2

Other charities we have supported