Claims

We understand that a claim can be stressful to go through. In times of a crisis, it's important that Insured's can rely on an insurer with a proven track record for claims handling.

Liability Claims

DUAL’s Public and Products Liability Insurance offering is strongly recommended for businesses, as claims for accidental injury or property damage can potentially be very expensive.

Public and Products Liability insurance covers an insured’s business for loss or damage a third party suffers (or claims to have suffered) as a result of an insured’s business activities.

DUAL's Resource Liability Insurance delivers simple insurance solutions to the mining oil and gas, and resource sectors.

  • Competitive Pricing - premiums starting at $1,000 plus charges and worker to worker excesses starting at $10,000
  • Local Representation - we have dedicated underwriters in each of our branch offices
  • Market leading coverage - our policy includes an automatic waiver of subrogation rights
  • Broad occupation appetite - including hard to place risks such as offshore oil rigs, underground activities and coal mines
  • Simple transaction - ability to quote and blind from all insurers proposal forms

DUAL Claims Team

In the event of a Claim or Loss, contact the DUAL Claims Team

P: +61 2 9248 6300
E: claims@dualaustralia.com.au

Contact Claims Team
BP13-Person-on-phone

Resources

The webinar provided a great insight into the DUAL claims process, it was great to get some important information on the lodgement process and to get an appreciation of DUAL’s mindset to accept claims and the steps DUAL do take in excluding claims that are not covered on the policy.  In addition to the webinar we would like to advise that we have received great claims service this year, particularly with notifications lodged under the financial lines sector.

Tressider Insurance Brokers

Efficient service backed up with experienced people.    

DUAL continues to differentiate itself by providing a market-leading claims service. The combination of quality legal representation in using lawyers that understand the role of a broker and trust in the ability of the broker to assist in "influencing" clients to understand commercial realities, is key to achieving the best outcomes. Our Insurance broking firm often recommends DUAL predominantly because of claims service.

Willis CKA
        

The communication received from DUAL claims personnel was brilliant.  Timely and professional communication between all parties led to a mutually successful outcome.