About Us

DUAL Australia is a specialty lines underwriting agency focused on providing innovative insurance solutions to the mid market.

DUAL specialises in Accident and Health, Financial Lines, General Liability, Marine and Specialty Consumer Products insurances.

We have 4 offices across Australia in Sydney, Melbourne, Perth and Brisbane, and employ more than 90 people.

We underwrite exclusively on behalf of certain Underwriters at Lloyd's, who enjoy an S&P rating of A+ (Strong). Lloyd’s of London is an APRA regulated insurer and since the late seventeenth century, the name Lloyd’s has been synonymous with insurance.

DUAL Australia is a true mid market business with 53,000 policies transacted with 900 brokers and over 1,400 Authorised Representatives, making DUAL the largest independent underwriting agency, and Lloyd's coverholder, in Australia.

What sets us apart?

  • We grow markets not market share
  • We give brokers what they want, rather than tell them what they need
  • We create innovative solutions for traditionally complex insurances

Our parent company, The DUAL Group is the specialist underwriting arm of the Hyperion Insurance Group, and is focused on underwriting business critical risks.  DUAL has become a well-established and respected leading underwriter with annual gross written premiums of over $700 million employing 600 people in offices across Europe, Asia Pacific and the Americas.

How are claims handled?

For further information on our claims handling, click here.