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Our People

Please use the search tabs below to find an underwriter or claims handler in your region or to speak to another member of the team across Operations, HR, Commercial or Finance.

Abby Weeks
Senior Marketing and Communications Specialist
(02) 9248 6322
aweeks@dualasiapacific.com.au
Adrian Salamone
Senior Underwriter
(03) 8611 3560
asalamone@dualaustralia.com.au
Alex Mackinnon
Assistant Underwriter
(02) 9248 6371
amackinnon@dualaustralia.com.au
Anant Vats
Policy Administrator
(02) 9248 6373
avats@dualaustralia.com.au
Angie Crosland
Executive Team Assistant
(02) 9248 6348
acrosland@dualasiapacific.com
Annie Xu
Accounts Administration Assistant
(02) 9248 6376
axu@dualaustralia.com.au
Anthony Morgan
QLD Assistant Regional Manager
(07) 3149 8130
amorgan@dualaustralia.com.au
Ashad Langdana
Claims Administration Assistant
alangdana@dualasiapacific.com
Ashleigh Kennison
Front Desk
(02) 9248 6300
akennison@dualaustralia.com.au
Benjamin Forrest
Assistant Legal Counsel
(02) 9248 6342
bforrest@dualaustralia.com.au
Burcu Taskin
HR Generalist
(02) 9248 6375
btaskin@dualaustralia.com.au
Chris Morgan
IS Senior Technical Team Leader, DUAL Asia Pacific
+44 (0) 141 212 8664
cmorgan@dualasiapacific.com
Chris Vlahos
Senior Data and Reporting Analyst
(02) 9248 6324
cvlahos@dualasiapacific.com
Christie Brooks
Senior Underwriter / Client Engagement Specialist
(08) 6141 6750
cbrooks@dualaustralia.com.au
Christine Phanphengdy
Policy Administrator
(03) 8611 3551
christine@dualaustralia.com.au
Clarissa Centenera
Commercial Administration Assistant
(02) 9248 6385
ccentenera@dualasiapacific.com
Clinton Evans
COO, DUAL Asia Pacific
(03) 8611 3565
cevans@dualasiapacific.com
Craig Wincote
Regional Manager (AU)
(07) 3149 8110
cwincote@dualaustralia.com.au
Damien Coates
CEO, DUAL Asia Pacific
(02) 9248 6333
dcoates@dualasiapacific.com
Daniel Brown
Senior Underwriter
(02) 9248 6358
dbrown@dualaustralia.com.au
Daryl Carr
Underwriter
(08) 6141 6730
dcarr@dualaustralia.com.au
Davina Smith
Assistant Commercial Manager, DUAL Asia Pacific
(03) 8611 3502
dsmith@dualasiapacific.com
Dragana Ljubicic
Regional Manager, Western Australia
(08) 6141 6710
dljubicic@dualaustralia.com.au
Elaine Donnelly
Assistant Underwriter
(03) 8611 3504
edonnelly@dualaustralia.com.au
Eleanor Bunting
Senior Claims Officer
(02) 9248 6344
ebunting@dualaustralia.com.au
Elise Hiam
Personal Assistant to CEO, DUAL Asia Pacific
(02) 9248 6352
ehiam@dualasiapacific.com
Elisha White
Strategic Business Support
(03) 8611 3516
ewhite@dualasiapacific.com
Elizabeth Poole
Underwriter
(02) 9248 6370
epoole@dualaustralia.com.au
Emily Maxwell
Policy Administrator
(07) 3149 8125
emaxwell@dualaustralia.com.au
Emma Metcalf
Assistant Underwriter
(08) 6141 6770
emetcalf@dualaustralia.com.au
Emma Watson
Senior Graphic Designer
(02) 9248 6314
ewatson@dualasiapacific.com
Erika Wu
Team Leader - Credit Control
(02) 9248 6319
ewu@dualaustralia.com.au
Gabrielle Abbruzzo
Administration Assistant
gabbruzzo@dualaustralia.com.au
Gemma Nord
Underwriter / Client Engagement Specialist
(07) 3149 8140
gnord@dualaustralia.com.au
Gina Martino
Claims Administration Assistant
(02) 9248 6362
gmartino@dualasiapacific.com
Hayden Gregory
Claims Officer
(02) 9248 6303
hgregory@dualaustralia.com.au
Hayley Diamond
HR Coordinator
(02) 9248 6316
hdiamond@dualasiapacific.com
Ian McLauchlan
CFO, DUAL Asia Pacific
(02) 92486398
imclauchlan@dualasiapacific.com
Inese Kreicbergs
Assistant Underwriter
(03) 8611 3506
ikreicbergs@dualaustralia.com.au
Ivana Vuckova
Senior Underwriter
ivuckova@dualaustralia.com.au
Jackie Saw
Assistant Underwriter
(03) 8611 3519
jsaw@dualaustralia.com.au
Jake Nelson
Underwriter
(07) 3149 8190
jnelson@dualaustralia.com.au
Janaki Seneviratne
Payroll Officer
(02) 9248 6368
jseneviratne@dualasiapacific.com
Jane Cullen
Operations and IS Manager, DUAL Asia Pacific
(03) 8611 3550
jcullen@dualasiapacific.com.au
Jelica Miladinovic
Accounts Administration Assistant
(02) 9248 6325
jmiladinovic@dualaustralia.com.au
Jeshri Lulla
Commercial Portfolio Analyst
(02) 9248 6326
jlulla@dualasiapacific.com
Jesse Hutchins
Administration Assistant
jhutchins@dualaustralia.com.au
Jessica Hutchinson
Underwriter / Client Engagement Specialist
(03) 8611 3508
jhutchinson@dualaustralia.com.au
Jessica Moylan
Strategy and Internal Communications Manager, DUAL Asia Pacific
(02) 9248 6307
jmoylan@dualasiapacific.com
Joanne Siteman
Senior Claims Officer
(02) 9248 6311
jsiteman@dualaustralia.com.au
John Quinn
Iteration Manager / Senior Business Analyst, Operations
(03) 8611 3503
jquinn@dualasiapacific.com
Jon McLauchlan
Policy Administrator
(02) 9248 6325
jmclauchlan@dualasiapacific.com
Jonathan Schroeder
Underwriter
(02) 9248 6381
jschroeder@dualaustralia.com.au
Josh Plummer
Underwriter
(02) 9248 6350
jplummer@dualaustralia.com.au
Julie McMurray
Head of Human Resources and People, DUAL Asia Pacific
(02) 9248 6378
jmcmurray@dualasiapacific.com
Karen Chen
Portfolio Analysis Assistant
(02) 9248 6377
kchen@dualaustralia.com.au
Karen Ware
NSW Assistant Regional Manager
(02) 9248 6308
kware@dualaustralia.com.au
Katie Boyd
Assistant Underwriter
(03) 8611 3553
kboyd@dualaustralia.com.au
Katrina Palmer
Senior Underwriter
(03) 8611 3511
kpalmer@dualaustralia.com.au
Kelly Napier
Underwriter / Client Engagement Specialist
(08) 6141 6760
knapier@dualaustralia.com.au
Kerryn Symes
Southern Regional Manager
(03) 8611 3509
ksymes@dualaustralia.com.au
Kevin Wan
Financial Operations Manager
(02) 9248 6361
kwan@dualasiapacific.com
Kirti Ahuja
HR Generalist
(02) 9248 6313
kahuja@dualasiapacific.com
Laurence Higham
Underwriter
(02) 9248 6315
lhigham@dualaustralia.com.au
Leah Monk
Policy Administrator
(03) 8611 3561
lmonk@dualaustralia.com.au
Leo Abbruzzo
Managing Director - ANZ
(02) 9248 6336
labbruzzo@dualasiapacific.com
Lucy Carroll
Underwriter
(03) 8611 3512
lcarroll@dualaustralia.com.au
Luna Jin
Claims Bordereau Lead
(02) 9248 6397
ljin@dualasiapacific.com
Lynn Chen
Accounts Payable
(02) 9248 6318
lchen@dualaustralia.com.au
Maddison Salter
Assistant Underwriter
(02) 9248 6310
msalter@dualaustralia.com.au
Marshall Zheng
Financial Operations Assistant
(02) 9248 6372
mzheng@dualaustralia.com.au
Mathew Korff
Claims Manager – Asia Pacific
(02) 9248 6364
mkorff@dualasiapacific.com
Matthew Galea
Senior MI / BI Developer
(02) 9248 6335
mgalea@dualaustralia.com.au
Matthew Lowe
Assistant Underwriter
(03) 8611 3529
mlowe@dualaustralia.com.au
Melanie Barrett
National Accident & Health Manager
(02) 9248 6349
mbarrett@dualaustralia.com.au
Michael Ussher
Commercial Manager, DUAL Asia Pacific
(02) 9248 6338
mussher@dualasiapacific.com
Michael Villani
Systems Developer
(07) 3149 8172
mvillami@dualaustralia.com.au
Murray Grant
Claims Officer
(02) 9248 6356
mgrant@dualaustralia.com.au
Neroli Kallis
Assistant Underwriter
(02) 9248 6346
nkallis@dualaustralia.com.au
Nicholas Eldred
Senior Underwriter / Cyber Practice Leader
(02) 92486343
neldred@dualaustralia.com.au
Nick Langton
Project Manager
(02) 9248 6384
nlangton@dualasiapacific.com
Nick Watson
System Integrations Specialist
(02) 9248 6300
nwatson@dualasiapacific.com
Nicole Meyers
Underwriter
(03) 8611 3512
nmeyers@dualaustralia.com.au
Nikola Hrnciarova
Policy Administrator
(08) 6141 6740
nikolah@dualaustralia.com.au
Nina Huynh
Policy Administrator
(07) 3149 8124
nhuynh@dualaustralia.com.au
Paula Gibbs
Underwriter - Resource Liability
(08) 6141 6720
pgibbs@dualaustralia.com.au
Pranav Shah
Financial Accountant
(02) 9248 6320
pshah@dualasiapacific.com
Rani Edwards
Client Engagement Specialist
(02) 9248 6341
raedwards@dualaustralia.com.au
Rebecca Nakhl
Assistant Legal Counsel
(02) 9248 6383
rnakhl@dualaustralia.com.au
Renee McEntyre
Commercial Underwriter - Accident & Health
(07) 3149 8160
rmcentyre@dualaustralia.com.au
Richie Day
Senior Test & Support Analyst
(02) 9248 6354
rday@dualaustralia.com.au
Ripple Yu
Premium Bordereau Lead
(02) 9248 6374
ryu@dualaustralia.com.au 
Rita Gillam
General Counsel - Asia Pacific
(02) 9248 6340
rgillam@dualasiapacific.com
Rowena Owens
Project Coordinator
(03) 8611 3523
rowens@dualaustralia.com.au
Ruby Mulley
Assistant Underwriter
(07) 3149 8126
rmulley@dualaustralia.com.au
Sam Davie-Richards
Java Developer
(02) 9248 6332
sdavie-richards@dualaustralia.com.au
Sam Trewin
Assistant Underwriter
(03) 8611 3518
strewin@dualaustralia.com.au
Sassika Le Lievre
Strategic Business Support
(03) 8611 3521
slievre@dualaustralia.com.au
Sean Toner
Policy Administrator
(03) 8611 3500
seant@dualaustralia.com.au
Sharon Fowler
Northern Region Senior Underwriter - Financial Lines
(07) 3149 8133
sfowler@dualaustralia.com.au
Sonia Christian
Accountant
(02) 9248 6392
schristian@dualasiapacific.com
Sonia Varallo
Business Analyst
(03) 8611 3520
svarallo@dualaustralia.com.au
Sophie Cruickshank
Communications Coordinator
(02) 9248 6347
scruickshank@dualasiapacific.com
Steve Smith
Claims Officer
(02) 9248 6338
ssmith@dualaustralia.com.au
Terina Ngawaka
Technical Product Support
(02) 9248 6337
tngawaka@dualaustralia.com.au
Victoria Kucherenko
Assistant Underwriter
(02) 9248 6369
vkucherenko@dualaustralia.com.au
Warwick Hansen
Senior Underwriter
(03) 8611 3505
whansen@dualaustralia.com.au
Zyndarra Datario
Assistant Underwriter
(03) 8611 3554
zdatario@dualaustralia.com.au

How are claims handled?

For all your claims details please visit the claims page 
Click here

Established in 2004, DUAL Australia Pty Ltd is a specialist underwriting agency focused on providing innovative insurance solutions to the mid-market.

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