DUAL CLAIMS

Financial Lines Claims

At DUAL, we have an in house financial lines claims team who are specifically dedicated to handle your financial lines claims. Our team comprises legally qualified claims handlers with significant legal and industry expertise who will work with you to handle your claim from notification through to resolution.

We also work in tandem with out capital providers to ensure an efficient and smooth claims handling process. In addition, DUAL has established a panel of law firms with specific expertise in the various industries who we will work with you under our direction to ensure claims are handled in a cost effective, speedy and professional manner.

Accident & Health Claims

Proclaim Management Solutions Pty Ltd are our selected claims handlers for our Accident & Health claims.

Proclaim's Accident & Health team comprises claims handlers with significant industry experience. They will work directly with DUAL to ensure that all Accident & Health claims are handled in an expert manner.

Ph: +61 2 9287 1300
Fax: 1300 858 329

DUAL Assist

DUAL ASSIST 24 hours a day 365 days per year

In the event of an emergency whilst travelling or expatriated overseas and covered by either a DUAL Corporate Travel Insurance Policy or DUAL Expatriate Medical and Emergency Evacuation Insurance Policy please contact DUAL Assist either direct or reverse charges on:

Ph: +61 2 8907 5614
Fax:+61 2 9202 8220
SMS: +61 427 042 290
Email: help@customercare.com.au

Please have the following information to hand if possible: